Customer Service Representatives are crucial in various industries, providing support and solutions to customers. They handle inquiries, resolve complaints, and ensure customer satisfaction. Strong communication skills and problem-solving abilities are essential for this role.

• Key Responsibilities:
  • Answering customer inquiries via phone, email, or chat.
  • Resolving customer complaints and issues.
  • Providing information about products and services.
  • Processing orders and returns.
  • Maintaining customer records.