Diagnose vehicle problems accurately using diagnostic tools and customer feedback to ensure effective repairs.

Prepare accurate service estimates, explaining costs and services to customers clearly to gain their approval.

Schedule service appointments efficiently, managing the workshop schedule to maximize productivity and customer satisfaction.

Communicate with technicians to understand repair progress and any additional service needs that arise.

Inspect vehicles to identify potential issues and recommend preventative maintenance services to customers.

Maintain detailed records of customer interactions, service performed, and vehicle history for future reference.

Process service payments and handle customer inquiries or complaints professionally and efficiently.

Follow up with customers after service to ensure satisfaction and address any concerns they may have.

Stay updated on automotive technology and service procedures through training and industry publications.

Ensure compliance with safety regulations and maintain a clean and organized service area.

Engage with customers to understand their vehicle issues and service expectations.

Advise customers on necessary repairs and maintenance based on vehicle inspection.

Prepare accurate cost estimates for vehicle repairs and services.

Schedule service appointments and manage the service bay workflow efficiently.

Inspect vehicles to identify mechanical issues and maintenance needs.

Create and manage service orders, ensuring all details are accurately recorded.

Ensure all repairs and services meet quality standards before vehicle delivery.

Follow up with customers post-service to ensure satisfaction and address any concerns.

Order necessary parts and supplies for vehicle repairs and maintenance.

Process warranty claims and handle related paperwork efficiently.

Stay updated on the latest automotive technology and service procedures.

Manage parts inventory and ensure adequate stock levels for common repairs.