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Service Advisor

Overview, Education, Careers Types, Skills, Career Path, Resources

Service Advisors are the primary point of contact for automotive service and repairs, bridging communication between customers and service technicians.

Average Salary

₹3,00,000

Growth

medium

Satisfaction

medium

Functional Skills

Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.

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    Customer Service Excellence
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    Technical Automotive Knowledge
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    Communication and Interpersonal Skills
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    Sales and Negotiation Skills
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    Problem-Solving and Decision-Making
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    Service Writing and Documentation
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    Time Management and Organization
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    Knowledge of Automotive Software and Systems
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    Warranty and Insurance Procedures
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    Conflict Resolution
Soft Skills

Communication, teamwork, and critical thinking to ensure seamless project execution.

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    Communication Skills
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    Customer Service Orientation
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    Problem-Solving Skills
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    Technical Aptitude
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    Organizational Skills
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    Negotiation Skills
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    Stress Management
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    Teamwork and Collaboration
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    Adaptability
Technical Skills

Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.

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    Automotive Technology Knowledge
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    Customer Service Skills
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    Communication Skills
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    Diagnostic and Troubleshooting Skills
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    Sales and Negotiation Skills
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    Computer Skills
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    Time Management and Organization
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    Knowledge of Automotive Parts
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    Knowledge of Safety Procedures
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    Warranty and Recall Procedures
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    Technical Writing
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    Adaptability and Flexibility
Duties and Responsiblities