Oversee workshop operations, ensuring smooth workflow and efficient resource allocation.

Manage workshop staff, including technicians and support personnel, providing guidance and training.

Implement and maintain workshop safety protocols to ensure a safe working environment.

Monitor and control workshop costs, optimizing expenses and maximizing profitability.

Coordinate with other departments, such as procurement and sales, to ensure seamless service delivery.

Ensure all workshop equipment is properly maintained and in good working condition.

Manage inventory of spare parts and consumables, ensuring adequate stock levels.

Handle customer complaints and resolve issues related to workshop services.

Prepare and present workshop performance reports to senior management.

Implement quality control measures to ensure high standards of workmanship.

Stay updated with the latest industry trends and technologies, implementing relevant improvements.

Schedule and prioritize workshop jobs to meet customer deadlines and expectations.

Creating and managing job cards for each vehicle, detailing the required repairs and services.

Communicating with customers to understand their vehicle issues and providing updates on repair progress.

Assigning tasks to technicians based on their expertise and the urgency of the repairs.

Ensuring all repairs meet the required standards before the vehicle is returned to the customer.

Ordering necessary parts and supplies, ensuring availability for timely repairs.

Managing the workshop schedule to optimize workflow and minimize vehicle turnaround time.

Preparing accurate cost estimates for repairs, including parts and labor charges.

Generating invoices for completed work and processing payments from customers.

Maintaining an organized inventory of parts and supplies, tracking usage and reordering as needed.

Ensuring the workshop adheres to safety regulations and maintaining a safe working environment.

Overseeing the maintenance and repair of workshop equipment to ensure operational readiness.

Maintaining accurate records of all repairs, services, and customer interactions.