Handle and resolve passenger complaints or claims related to lost, delayed, or damaged baggage, ensuring customer satisfaction.

Accurately tag and route baggage to the correct destinations, utilizing barcode scanners and tracking systems.

Operate and maintain baggage handling equipment, such as conveyor belts and sorting machines, ensuring smooth operations.

Assist passengers with inquiries about baggage policies, restrictions, and procedures, providing clear and helpful information.

Inspect baggage for any signs of damage or tampering, reporting any issues to the appropriate authorities.

Coordinate with other airport staff, such as security personnel and customer service representatives, to ensure efficient baggage handling.

Maintain accurate records of baggage handling activities, including lost and found items, using computer systems.

Adhere to safety regulations and procedures when handling baggage, preventing injuries and accidents.

Investigate and resolve lost or delayed baggage claims, ensuring customer satisfaction.

Use tracing systems to locate mishandled baggage and expedite its return.

Assist passengers with baggage-related inquiries and provide helpful information.

Assess damage to baggage and process claims according to company policies.

Oversee the proper handling and storage of baggage in designated areas.

Document and report any irregularities or security concerns related to baggage.

Communicate with airline staff to coordinate baggage handling and transfers.

Maintain accurate records of baggage claims, tracing efforts, and resolutions.

Ensure compliance with airline and airport baggage handling policies and procedures.

Perform security checks on baggage to prevent prohibited items from entering the system.