Flight Attendant Career

Functional Skills

Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.

Customer Service Excellence

Safety and Emergency Procedures

Communication Proficiency

Conflict Resolution

Teamwork and Collaboration

Cultural Sensitivity and Awareness

First Aid and Medical Assistance

Cabin Management

Adaptability and Problem-Solving

Foreign Language Proficiency

Soft Skills

Communication, teamwork, and critical thinking to ensure seamless project execution.

Communication Skills

Customer Service

Teamwork

Problem-Solving

Stress Management

Cultural Sensitivity

Adaptability

Time Management

Technical Skills

Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.

Safety Procedures and Emergency Handling

Customer Service and Communication

Cabin Management and Service Delivery

Knowledge of Aviation Regulations

Language Proficiency

First Aid and Medical Training

Physical Fitness and Stamina

Teamwork and Collaboration

Problem-Solving and Adaptability

Grooming and Professionalism

Duties and Responsiblities

Task

95%

Ensuring passenger safety and comfort during flights, including pre-flight safety demonstrations.

92%

Providing excellent customer service by attending to passenger needs and requests promptly.

90%

Managing in-flight emergencies and administering first aid as needed to passengers.

88%

Serving meals, snacks, and beverages to passengers while adhering to hygiene standards.

85%

Assisting passengers with boarding and deplaning, ensuring a smooth and orderly process.

82%

Conducting pre-flight checks of emergency equipment and cabin safety features.

80%

Maintaining a clean and organized cabin environment throughout the flight.

78%

Handling passenger complaints and resolving issues to ensure customer satisfaction.

75%

Coordinating with the flight crew to ensure seamless communication and efficient operations.

72%

Adhering to all aviation regulations and company policies to maintain safety standards.

70%

Preparing and submitting flight reports detailing any incidents or irregularities.

68%

Assisting passengers with special needs, such as elderly or disabled individuals.

Work Activities

95%

Conducting pre-flight safety checks and ensuring all passengers understand safety procedures for a secure flight.

92%

Attending to passenger needs, serving meals and beverages, and ensuring a comfortable and pleasant flight experience.

88%

Responding quickly and effectively to medical or security emergencies, following established protocols to ensure passenger safety.

85%

Providing assistance to passengers with disabilities, elderly individuals, or those requiring special attention during the flight.

82%

Addressing passenger questions, resolving complaints, and providing information about flight details, destinations, and services.

78%

Ensuring the cleanliness and orderliness of the cabin, restocking supplies, and reporting any maintenance issues to the appropriate personnel.

75%

Adhering to strict security protocols, monitoring passenger behavior, and reporting any suspicious activity to maintain a safe environment.

70%

Collaborating with pilots, ground staff, and other crew members to ensure smooth and efficient flight operations.

Detailed Work Profile

Interests