Ground Staff Career

Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.

Customer Service Excellence

Effective Communication Skills

Problem-Solving Abilities

Attention to Detail

Teamwork and Collaboration

Knowledge of Airport Operations

Adaptability and Flexibility

Stress Management

Technical Proficiency

Safety and Security Awareness

Communication, teamwork, and critical thinking to ensure seamless project execution.

Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.

Task

95%

Ensuring passenger safety and comfort during boarding and deplaning processes.

92%

Handling passenger check-ins, baggage processing, and seat assignments efficiently.

90%

Providing accurate flight information and assisting passengers with inquiries.

88%

Coordinating with various airport departments to ensure smooth operations.

85%

Assisting passengers with special needs, such as wheelchair assistance or medical requirements.

82%

Managing flight boarding announcements and gate management effectively.

80%

Handling delayed or canceled flights, rebooking passengers, and providing accommodations.

78%

Ensuring compliance with aviation security regulations and safety procedures.

75%

Assisting with lost and found items and resolving passenger complaints.

72%

Preparing and submitting necessary documentation and reports.

Work Activities

Detailed Work Profile

Interests