Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
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Customer Service Excellence
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Safety and Emergency Procedures
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First Aid and Medical Assistance
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Communication Skills
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Problem-Solving Abilities
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Cultural Sensitivity and Awareness
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Cabin Management and Organization
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Conflict Resolution
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Teamwork and Collaboration
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Adaptability and Flexibility
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
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Communication Skills
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Customer Service
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Problem-Solving
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Teamwork
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Adaptability
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Stress Management
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Cultural Sensitivity
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Time Management
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Empathy
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Conflict Resolution
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.
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Cabin Safety Procedures
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Customer Service Excellence
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Food and Beverage Service
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Communication Skills
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First Aid and Emergency Response
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Crisis Management
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Interpersonal Skills
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Safety and Security Awareness
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Time Management
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Conflict Resolution
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Attention to Detail
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Adaptability and Flexibility