Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
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Change Management Methodologies
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Stakeholder Management
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Risk Assessment and Mitigation
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Communication and Collaboration
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Data Analysis and Reporting
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Problem-Solving and Critical Thinking
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IT Service Management (ITSM) Knowledge
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Process Improvement
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Training and Development
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Project Management
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
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Communication Skills
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Analytical Thinking
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Stakeholder Management
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Problem-Solving
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Adaptability and Flexibility
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Empathy
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Time Management
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Leadership Skills
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Negotiation Skills
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Attention to Detail
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.
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Data Analysis
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Change Management Methodologies
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Stakeholder Management
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Communication Skills
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Problem-Solving
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Project Management
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Business Process Analysis
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Technical Proficiency
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Training and Facilitation
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Risk Management
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Negotiation Skills
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Adaptability and Flexibility