Customer Business Analyst banner
a Customer Business Analyst thumbnail
Customer Business Analyst

Overview, Education, Careers Types, Skills, Career Path, Resources

Customer Business Analysts bridge the gap between IT and business, analyzing data to improve processes and customer satisfaction.

Average Salary

₹7,00,000

Growth

medium

Satisfaction

medium

Functional Skills

Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.

    -
    Data Analysis & Interpretation
    -
    Business Process Modeling
    -
    Customer Journey Mapping
    -
    Requirements Elicitation
    -
    Stakeholder Management
    -
    Communication & Presentation
    -
    Problem-Solving & Critical Thinking
    -
    SQL & Database Management
    -
    Data Visualization
    -
    A/B Testing & Experimentation
    -
    Market Research & Competitive Analysis
    -
    Project Management
Soft Skills

Communication, teamwork, and critical thinking to ensure seamless project execution.

    -
    Communication Skills
    -
    Analytical Thinking
    -
    Problem-Solving Skills
    -
    Client Management
    -
    Technical Proficiency
    -
    Business Acumen
    -
    Presentation Skills
    -
    Adaptability
    -
    Time Management
    -
    Teamwork and Collaboration
Technical Skills

Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.

    -
    Data Analysis and Visualization
    -
    CRM Software Proficiency
    -
    Business Process Modeling
    -
    Communication and Presentation Skills
    -
    SQL and Database Management
    -
    Project Management Fundamentals
    -
    Customer Journey Mapping
    -
    A/B Testing and Experimentation
    -
    Market Research and Competitive Analysis
    -
    Data Mining
Duties and Responsiblities