Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
-
Technical Troubleshooting
-
Product Knowledge
-
Communication Skills
-
Problem-Solving
-
Customer Relationship Management (CRM)
-
Time Management
-
Remote Support Tools
-
Operating Systems and Hardware Knowledge
-
Networking Fundamentals
-
Analytical Skills
-
Active Listening
-
Adaptability
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
-
Communication Skills
-
Problem-Solving
-
Empathy
-
Time Management
-
Adaptability
-
Patience
-
Technical Proficiency
-
Conflict Resolution
-
Teamwork
-
Stress Management
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.