Provide on-site technical support and troubleshooting for field equipment to minimize downtime.

Conduct regular maintenance and performance checks on equipment at client locations.

Install and configure new equipment, ensuring seamless integration with existing systems.

Train clients on the proper use and maintenance of equipment to enhance operational efficiency.

Diagnose and repair mechanical, electrical, and electronic components of field equipment.

Manage and maintain an inventory of spare parts and tools required for field service.

Prepare and submit detailed service reports, documenting all work performed and parts used.

Collaborate with the engineering team to resolve complex technical issues and improve product design.

Provide remote technical support via phone, email, or video conferencing to address client inquiries.

Ensure compliance with safety regulations and company policies during all field service activities.

Providing expert technical assistance and solutions to clients, ensuring smooth operation of field equipment.

Overseeing the setup and installation of field equipment at client locations, ensuring optimal performance.

Building and maintaining strong relationships with clients through regular communication and support.

Delivering compelling sales presentations and product demonstrations to potential clients.

Diagnosing and resolving technical issues with field equipment, minimizing downtime for clients.

Conducting routine maintenance checks and services to prevent equipment failures and extend lifespan.

Training clients on the proper use and maintenance of field equipment to maximize their investment.

Analyzing market trends and competitor activities to identify new sales opportunities.

Preparing detailed sales reports and forecasts to track performance and identify areas for improvement.

Managing inventory levels of spare parts and equipment to ensure timely availability for service and sales.

Negotiating sales and service contracts with clients to ensure mutually beneficial agreements.

Collecting and analyzing customer feedback to improve product and service offerings.