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Field Service Engineer

Overview, Education, Careers Types, Skills, Career Path, Resources

Field Service Engineers install, maintain, and repair equipment at customer locations. They troubleshoot issues, provide technical support, and ensure optimal performance.

Average Salary

₹3,50,000

Growth

medium

Satisfaction

medium

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Functional Skills

Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.

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    Technical Troubleshooting
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    Equipment Maintenance & Repair
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    Customer Service & Communication
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    Product Knowledge
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    Problem Solving
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    Networking and IT Skills
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    Reporting and Documentation
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    Time Management & Organization
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    Safety Procedures
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    Adaptability and Flexibility
Soft Skills

Communication, teamwork, and critical thinking to ensure seamless project execution.

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    Problem-Solving
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    Communication Skills
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    Adaptability
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    Time Management
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    Customer Service
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    Technical Acumen
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    Teamwork and Collaboration
Technical Skills

Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.

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    Technical Troubleshooting
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    Equipment Maintenance
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    Customer Service
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    Networking Fundamentals
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    PLC Programming
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    Robotics Maintenance
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    Data Analysis
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    CAD Software
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    Remote Support Tools
Duties and Responsiblities

Task

Work Activities

95%

Perform routine maintenance and repairs on field equipment to ensure optimal performance and minimize downtime.

92%

Diagnose and resolve technical issues on-site, using diagnostic tools and technical documentation.

90%

Provide on-site technical support and training to customers, addressing their concerns and ensuring satisfaction.

88%

Install and configure new equipment at customer locations, ensuring proper functionality and integration.

85%

Conduct field tests and performance evaluations of equipment to identify potential issues and improvements.

82%

Maintain accurate records of service activities, repairs, and equipment performance for future reference.

80%

Manage and maintain an inventory of spare parts and tools required for field service operations.

78%

Adhere to safety protocols and guidelines while performing field service activities to prevent accidents and injuries.

75%

Provide remote technical support to customers via phone, email, or video conferencing to resolve issues efficiently.

72%

Generate reports on service activities, equipment performance, and customer feedback for management review.

70%

Participate in training programs to enhance technical skills and stay updated on new equipment and technologies.

Detailed Work Profile

Interests