Diagnose and repair hardware issues on-site, ensuring minimal downtime for clients.

Install and configure software applications and operating systems for end-users.

Provide technical support and troubleshooting assistance to clients via phone, email, or in-person.

Maintain and update IT documentation, including troubleshooting guides and installation procedures.

Perform routine maintenance checks on computer systems and network equipment.

Manage and resolve network connectivity issues, ensuring stable network performance.

Conduct user training sessions on new software and hardware technologies.

Ensure data security by implementing and monitoring security protocols.

Manage inventory of IT equipment and supplies, ensuring adequate stock levels.

Collaborate with IT team members to implement new technologies and solutions.

Document all service and installation activities accurately and promptly.

Assist in the setup and configuration of new office IT infrastructure.

Diagnose and fix malfunctions in electrical and mechanical systems, ensuring minimal downtime.

Conduct routine inspections and maintenance to prevent equipment failures and extend lifespan.

Install and configure new equipment, ensuring proper functionality and integration with existing systems.

Provide on-site and remote technical support to customers, addressing their queries and resolving issues.

Create and maintain detailed documentation of equipment, procedures, and troubleshooting steps.

Manage and track inventory of spare parts and tools, ensuring availability for repairs and maintenance.

Adhere to safety regulations and guidelines, ensuring a safe working environment for yourself and others.

Calibrate and test equipment to ensure accuracy and compliance with industry standards.

Generate reports on equipment performance, maintenance activities, and troubleshooting efforts.

Participate in training programs to enhance technical skills and stay updated with new technologies.

Install and configure hardware, software, and network components at client sites.

Diagnose and resolve technical issues related to computer systems and networks.

Provide on-site technical support and training to end-users.

Perform routine maintenance and upgrades on IT infrastructure.

Troubleshoot and repair hardware, including desktops, laptops, and printers.

Maintain accurate records of equipment, repairs, and maintenance.

Ensure compliance with company and industry standards for IT security.

Collaborate with IT teams to implement new technologies and solutions.

Manage and monitor network performance, identifying and resolving bottlenecks.

Assist in the setup and maintenance of servers and data centers.

Provide remote support to clients via phone, email, or remote access tools.

Document solutions and create knowledge base articles for common issues.

Manage inventory of IT equipment and supplies.

Conduct site surveys to assess client needs and recommend solutions.

Implement and maintain security measures to protect client data and systems.