Management Representative and Quality Engineer

Functional Skills

Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.

Quality Management Systems (QMS)

Auditing and Compliance

Root Cause Analysis

Statistical Process Control (SPC)

Corrective and Preventive Action (CAPA)

Documentation and Reporting

Customer Focus and Satisfaction

Risk Management

Process Improvement

Regulatory Compliance

Soft Skills

Communication, teamwork, and critical thinking to ensure seamless project execution.

Leadership

Communication

Problem-Solving

Attention to Detail

Analytical Thinking

Time Management

Decision-Making

Adaptability

Negotiation

Teamwork

Technical Skills

Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.

Quality Management Systems (QMS)

Statistical Process Control (SPC)

Root Cause Analysis (RCA)

Auditing Techniques

Problem Solving Methodologies

Documentation and Reporting

Risk Management

Metrology and Calibration

Supplier Quality Management

Lean Manufacturing Principles

Change Management

Regulatory Compliance

Duties and Responsiblities

Task

95%

Oversee the implementation and maintenance of the quality management system (QMS) to meet ISO 9001 standards.

90%

Conduct internal audits to ensure compliance with quality standards and identify areas for improvement.

85%

Manage and resolve customer complaints related to product or service quality, implementing corrective actions.

80%

Lead the development and improvement of quality control procedures and documentation.

75%

Train employees on quality standards, procedures, and the importance of maintaining quality.

70%

Analyze data from quality control tests to identify trends and implement preventive measures.

65%

Collaborate with suppliers to ensure the quality of incoming materials and components.

60%

Prepare and present reports on quality performance, audit results, and improvement initiatives to management.

55%

Participate in management review meetings to discuss quality-related issues and opportunities.

50%

Ensure all quality-related documentation is properly maintained and accessible.

Work Activities

95%

Establish, implement, and maintain a robust quality management system (QMS) aligned with ISO 9001 standards.

92%

Conduct regular internal audits to assess compliance with QMS procedures and identify areas for improvement.

90%

Lead initiatives to streamline processes, reduce waste, and enhance overall efficiency within the organization.

88%

Analyze customer feedback and complaints to identify trends and implement corrective actions to improve satisfaction.

85%

Evaluate and monitor supplier performance to ensure the quality of incoming materials and components.

82%

Implement and track corrective and preventive actions (CAPA) to address non-conformities and prevent recurrence.

80%

Organize and facilitate management review meetings to discuss QMS performance and strategic objectives.

78%

Maintain accurate and up-to-date documentation, including procedures, work instructions, and quality records.

75%

Provide training and development programs to employees on quality management principles and practices.

72%

Utilize statistical process control (SPC) techniques to monitor and control process variation.

70%

Manage the calibration and maintenance of measuring equipment to ensure accuracy and reliability.

68%

Conduct risk assessments to identify potential quality issues and implement mitigation strategies.

Detailed Work Profile

Interests