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Sales Support Engineer

Overview, Education, Careers Types, Skills, Career Path, Resources

Sales Support Engineers provide crucial technical and sales assistance, ensuring customer satisfaction and driving revenue growth through effective solutions.

Average Salary

₹4,50,000

Growth

medium

Satisfaction

medium

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Functional Skills

Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.

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    Technical Proficiency
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    Product Knowledge
    -
    Communication Skills
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    Problem-Solving
    -
    Sales Process Understanding
    -
    CRM and Sales Tools
    -
    Customer Focus
    -
    Time Management
    -
    Collaboration
    -
    Presentation Skills
Soft Skills

Communication, teamwork, and critical thinking to ensure seamless project execution.

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    Communication Skills
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    Problem-Solving
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    Technical Proficiency
    -
    Time Management
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    Customer Service
    -
    Collaboration
    -
    Adaptability
    -
    Presentation Skills
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    Negotiation Skills
Technical Skills

Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.

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    Product Knowledge
    -
    CRM Software Proficiency
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    Technical Troubleshooting
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    Sales Process Optimization
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    Communication Skills
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    Data Analysis
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    Presentation Skills
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    Time Management
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    Salesforce Automation
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    Market Research
Duties and Responsiblities

Task

Work Activities

95%

Provide expert technical assistance to sales teams and clients, resolving complex issues.

92%

Conduct compelling product demonstrations showcasing features and benefits to potential customers.

90%

Train sales teams on product specifications, competitive advantages, and effective sales techniques.

88%

Collaborate on designing customized solutions to meet specific client requirements and business needs.

85%

Assist in developing detailed technical proposals and quotations for prospective clients.

82%

Analyze competitor products and strategies to identify opportunities and improve sales approaches.

80%

Offer ongoing customer support and address technical inquiries to ensure customer satisfaction.

78%

Communicate product updates and enhancements to sales teams and clients effectively.

75%

Troubleshoot technical problems during pre-sales and post-sales phases to ensure smooth operations.

72%

Create and maintain technical documentation, including manuals and FAQs, for sales and customer use.

70%

Gather feedback from sales teams and clients to improve product offerings and support services.

Detailed Work Profile

Interests