Diagnose vehicle problems accurately using diagnostic tools and customer input.

Provide accurate cost and time estimates for repairs to customers.

Communicate effectively with technicians and customers regarding vehicle issues.

Schedule service appointments and manage the service workflow efficiently.

Maintain detailed records of customer interactions and service performed.

Ensure customer satisfaction by addressing concerns and resolving issues promptly.

Follow up with customers after service to ensure satisfaction and gather feedback.

Stay updated with the latest automotive technology and service procedures.

Promote additional services and products to customers based on their needs.

Adhere to safety regulations and maintain a clean and organized work environment.

Engage with customers to understand their vehicle issues and service needs, ensuring clear communication.

Conduct thorough vehicle inspections to identify mechanical problems and maintenance requirements.

Prepare accurate service quotes, explaining costs and timelines to customers for informed decisions.

Coordinate vehicle repairs with technicians, ensuring timely and efficient service completion.

Schedule service appointments, optimizing workshop capacity and customer convenience.

Process warranty claims, adhering to manufacturer guidelines and maximizing customer benefits.

Ensure service quality by verifying repairs meet standards and customer expectations.

Provide technical advice to customers, explaining repair procedures and maintenance tips.

Order necessary parts for vehicle repairs, managing inventory and supplier relationships.

Maintain detailed service records, documenting repairs, maintenance, and customer interactions.

Follow up with customers post-service to ensure satisfaction and address any concerns.

Diagnose vehicle problems by listening to customer descriptions and conducting thorough inspections.

Prepare accurate and detailed repair orders, outlining the necessary work and associated costs.

Communicate effectively with technicians to ensure proper repairs and timely completion of work.

Explain technical information to customers in a clear and understandable manner.

Provide accurate estimates for repair costs and completion times.

Follow up with customers to ensure satisfaction with the completed work.

Maintain a strong understanding of vehicle systems and repair procedures.

Stay up-to-date with the latest automotive technology and repair techniques.

Handle customer complaints and resolve issues in a professional and efficient manner.

Schedule service appointments and manage the service bay workflow.

Process warranty claims and ensure proper documentation.

Maintain a clean and organized work environment.

Adhere to safety regulations and company policies.

Promote additional services and products to customers.

Use diagnostic tools and equipment to identify vehicle issues.