Oversee train operations, ensuring adherence to schedules and safety protocols for smooth and efficient rail transport.

Manage passenger flow, provide assistance, and address inquiries to ensure a positive commuting experience.

Monitor platform activity, manage crowd control, and ensure passenger safety during boarding and alighting.

Respond to emergencies, coordinate with relevant teams, and implement safety procedures to mitigate risks.

Operate signaling and communication systems to regulate train movements and maintain safe distances.

Conduct regular inspections of station facilities and equipment to identify and report maintenance needs.

Coordinate with maintenance teams to schedule repairs and ensure minimal disruption to train services.

Prepare and maintain accurate records of train movements, delays, and incidents for reporting purposes.

Enforce railway regulations and safety guidelines to ensure compliance and prevent accidents.

Provide first aid and assistance to passengers in need, ensuring their well-being and comfort.

Supervise train movements, ensuring adherence to schedules and safety protocols for seamless operations.

Coordinate responses to emergencies, including accidents, equipment failures, and security threats, ensuring passenger safety.

Provide information and assistance to passengers, addressing inquiries, resolving issues, and ensuring a positive experience.

Monitor signaling systems to prevent collisions and maintain safe train spacing, promptly addressing any malfunctions.

Maintain clear communication with train drivers, control centers, and other staff to coordinate operations and disseminate critical information.

Manage passenger flow during peak hours and special events, preventing overcrowding and ensuring orderly boarding and alighting.

Conduct regular safety checks of platforms, ensuring they are free from hazards and comply with safety regulations.

Inspect station equipment, such as escalators, elevators, and lighting, to ensure proper functioning and passenger safety.

Document and report incidents, accidents, and unusual occurrences, providing detailed information for investigation and analysis.

Collaborate with security personnel to maintain station security, respond to security threats, and ensure passenger safety.

Provide basic first aid to passengers in need, responding to medical emergencies and coordinating with medical services.

Maintain accurate records of train movements, incidents, and maintenance activities, ensuring data integrity and compliance.