Technical Representative

Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.

Product Knowledge

Technical Troubleshooting

Customer Relationship Management (CRM)

Communication Skills

Sales and Negotiation

Presentation Skills

Technical Documentation

Analytical Skills

Time Management

Problem Solving

Communication, teamwork, and critical thinking to ensure seamless project execution.

Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.

Task

95%

Provide technical support to clients via phone, email, or in-person, addressing their queries and resolving technical issues effectively.

90%

Conduct product demonstrations and training sessions for clients to ensure they understand how to use the products or services.

85%

Install, configure, and troubleshoot hardware and software systems at client sites, ensuring seamless operation.

80%

Diagnose and repair technical faults, escalating complex issues to higher-level support when necessary.

75%

Maintain detailed records of client interactions, issues, and resolutions in the CRM system for future reference.

70%

Prepare and present technical reports, proposals, and documentation to clients and internal teams.

65%

Stay updated with the latest product knowledge, industry trends, and competitor activities to provide informed support.

60%

Collaborate with sales and marketing teams to provide technical expertise during the sales process and customer onboarding.

55%

Conduct site surveys and assessments to determine the best technical solutions for client needs.

50%

Manage and maintain inventory of technical equipment and tools, ensuring availability for client support activities.

Work Activities

Detailed Work Profile

Interests