Accounts Receivable Caller Analyst

Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.

Communication, teamwork, and critical thinking to ensure seamless project execution.

Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.

Task

95%

Resolve billing discrepancies and payment issues for Indian clients promptly.

92%

Contact Indian customers via phone and email to collect outstanding payments.

90%

Maintain accurate records of all communication and payment arrangements in the system.

88%

Negotiate payment plans with Indian customers facing financial difficulties.

85%

Escalate unresolved issues to the appropriate department for further action.

82%

Process payments and adjustments accurately and efficiently.

80%

Monitor accounts receivable aging reports to identify overdue accounts.

78%

Collaborate with the sales and customer service teams to resolve customer inquiries.

75%

Prepare and send dunning letters to customers with past-due balances.

72%

Reconcile customer accounts to ensure accuracy and completeness.

70%

Identify and report any potential fraud or suspicious activity.

68%

Assist with month-end closing activities related to accounts receivable.

Work Activities

Detailed Work Profile

Interests