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Banking Clerk

Overview, Education, Careers Types, Skills, Career Path, Resources

Banking clerks handle customer transactions, maintain records, and provide customer service. Key skills include accuracy, communication, and problem-solving.

Average Salary

₹2,80,000

Growth

low

Satisfaction

medium

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Functional Skills

Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.

    -
    Data Entry and Typing
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    Cash Handling
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    Customer Service
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    Communication Skills
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    Attention to Detail
    -
    Problem-Solving
    -
    Knowledge of Banking Procedures
    -
    Computer Skills
    -
    Sales and Cross-Selling
    -
    Time Management
Soft Skills

Communication, teamwork, and critical thinking to ensure seamless project execution.

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    Communication Skills
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    Customer Service
    -
    Attention to Detail
    -
    Problem-Solving Skills
    -
    Time Management
    -
    Teamwork
    -
    Adaptability
    -
    Integrity
    -
    Stress Management
    -
    Basic Computer Skills
Technical Skills

Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.

    -
    Data Entry and Typing Proficiency
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    Core Banking System (CBS) Knowledge
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    Basic Accounting Principles
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    Customer Relationship Management (CRM)
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    Regulatory Compliance
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    MS Office Suite Proficiency
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    Cash Handling and Reconciliation
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    Communication Skills
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    Problem-Solving Skills
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    Basic IT Troubleshooting
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    Knowledge of Banking Products and Services
Duties and Responsiblities

Task

95%

Processing customer transactions accurately and efficiently, including deposits, withdrawals, and fund transfers.

92%

Verifying customer signatures and account information to prevent fraud and ensure transaction validity.

90%

Maintaining accurate records of all transactions and balancing cash drawers daily.

88%

Providing excellent customer service by addressing inquiries, resolving issues, and offering banking products.

85%

Opening new accounts and assisting customers with account-related paperwork and documentation.

82%

Selling banking products such as loans, credit cards, and investment options to meet customer needs.

80%

Assisting customers with online banking inquiries and troubleshooting technical issues.

78%

Processing loan applications and assisting customers with the loan application process.

75%

Handling customer complaints and resolving issues in a timely and professional manner.

72%

Following bank policies and procedures to ensure compliance with regulatory requirements.

70%

Identifying and reporting suspicious activity to prevent money laundering and fraud.

68%

Participating in training programs to stay updated on banking products, services, and regulations.

Work Activities

95%

Address customer inquiries, resolve issues, and provide excellent service to maintain customer satisfaction.

90%

Open, maintain, and close customer accounts, ensuring accuracy and compliance with banking regulations.

85%

Process various financial transactions, including deposits, withdrawals, and fund transfers, efficiently and accurately.

80%

Maintain detailed records of all transactions and customer interactions for auditing and compliance purposes.

75%

Handle cash transactions, balance the cash drawer, and ensure the security of cash holdings.

70%

Verify the authenticity of customer documents and signatures to prevent fraud and ensure compliance.

65%

Enter customer and transaction data into the bank's computer system accurately and efficiently.

60%

Ensure all transactions and activities comply with banking regulations and internal policies.

55%

Prepare reports on daily transactions, account activities, and other relevant banking operations.

Detailed Work Profile

Interests