Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
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Patient Communication
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Scheduling Appointments
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Record Keeping
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Insurance Verification
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Billing and Payment Processing
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Telephone Etiquette
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Customer Service
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HIPAA Compliance
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Multitasking
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Basic Medical Terminology
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Electronic Health Records (EHR) Software
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Inventory Management
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
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Communication Skills
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Empathy and Compassion
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Organizational Skills
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Attention to Detail
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Problem-Solving Skills
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Interpersonal Skills
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Time Management
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Adaptability
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Stress Management
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Confidentiality
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.
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Medical Terminology Proficiency
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Electronic Health Records (EHR) Management
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Appointment Scheduling and Coordination
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Insurance Verification and Billing
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Patient Communication and Customer Service
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Basic Computer Skills
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HIPAA Compliance and Data Security
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Telephone Etiquette and Communication
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Inventory Management
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Multitasking and Time Management
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Knowledge of Medical Coding
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Handling Patient Records