Provide detailed information about courses and programs to prospective students, addressing their queries effectively.

Conduct telephonic counseling sessions to understand student needs and recommend suitable educational paths.

Maintain accurate records of student interactions and follow-ups in the CRM system.

Follow up with potential students to encourage enrollment and provide ongoing support.

Achieve monthly targets for student enrollments through effective counseling and persuasion.

Participate in training sessions to enhance product knowledge and counseling skills.

Assist in organizing and conducting webinars or online information sessions for students.

Gather feedback from students to improve the counseling process and program offerings.

Provide detailed information about courses and programs to prospective students, addressing their queries and concerns.

Identify and pursue new leads through various channels, including online platforms and referrals, to expand the student base.

Maintain and update the student database with accurate information, ensuring data integrity and efficient tracking of interactions.

Conduct regular follow-up calls with potential students to nurture their interest and guide them through the enrollment process.

Convert inquiries into successful enrollments by effectively communicating the value proposition of the courses and addressing objections.

Prepare and submit regular reports on lead generation, conversion rates, and other key performance indicators to management.

Maintain in-depth knowledge of all courses and programs offered, including curriculum, fees, and admission requirements.

Assist in marketing activities by providing feedback on campaigns and participating in promotional events to attract more students.

Gather feedback from students and parents to improve the quality of services and address any concerns or issues promptly.

Answering inbound calls and making outbound calls to prospective students and their parents.

Providing detailed information about courses, admission procedures, and the institution's unique selling points.

Addressing queries and concerns of students and parents, offering solutions and guidance.

Maintaining accurate records of interactions and follow-ups in the CRM system.

Converting inquiries into admissions through effective communication and persuasion techniques.

Conducting regular follow-ups with potential students to nurture their interest and address any remaining questions.

Participating in training sessions to enhance product knowledge and communication skills.

Meeting or exceeding monthly targets for call volume, conversion rates, and admissions.

Gathering feedback from students and parents to improve the counseling process and overall student experience.

Collaborating with the marketing team to develop effective communication strategies and promotional materials.

Staying updated on industry trends, competitor offerings, and changes in the education sector.

Providing support during admission events, career fairs, and other promotional activities.

Assisting in the preparation of reports and analysis of counseling data to identify areas for improvement.

Ensuring compliance with ethical guidelines and institutional policies during all interactions.