Tele Counsellor Career

Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.

Communication Skills

Empathy and Patience

Problem-Solving Skills

Knowledge of Educational Programs

Sales and Persuasion Skills

Time Management

Computer Literacy

Stress Management

Active Listening

Adaptability

Communication, teamwork, and critical thinking to ensure seamless project execution.

Communication Skills

Empathy

Patience

Problem-Solving

Adaptability

Stress Management

Active Listening

Time Management

Conflict Resolution

Cultural Sensitivity

Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.

Task

95%

Provide detailed information about courses and programs to prospective students, addressing their queries effectively.

90%

Conduct telephonic counseling sessions to understand student needs and recommend suitable educational paths.

85%

Maintain accurate records of student interactions and follow-ups in the CRM system.

80%

Follow up with potential students to encourage enrollment and provide ongoing support.

75%

Achieve monthly targets for student enrollments through effective counseling and persuasion.

70%

Participate in training sessions to enhance product knowledge and counseling skills.

65%

Assist in organizing and conducting webinars or online information sessions for students.

60%

Gather feedback from students to improve the counseling process and program offerings.

Work Activities

Detailed Work Profile

Interests