Provide detailed information about courses, admission procedures, and career prospects to prospective students and their parents.

Address inquiries via phone, email, and in-person interactions, ensuring a high level of customer satisfaction.

Maintain accurate records of all interactions and follow-ups with prospective students in the CRM system.

Conduct regular follow-up calls and emails to nurture leads and convert them into successful enrollments.

Participate in educational fairs and events to promote the institution and attract potential students.

Assist in the development and implementation of telecounseling strategies to enhance student recruitment efforts.

Collaborate with the marketing team to create compelling promotional materials and campaigns.

Provide feedback to the management team regarding student concerns and suggestions for improvement.

Provide detailed information and guidance to prospective clients regarding educational programs and career opportunities.

Evaluate client's educational background, career goals, and financial situation to recommend suitable options.

Promote various educational programs, courses, and services offered by the institution or organization.

Identify and pursue potential leads through various channels, including phone calls, emails, and online platforms.

Guide clients through the enrollment process, assisting with application forms, documentation, and fee payments.

Maintain regular contact with clients to address queries, provide updates, and ensure satisfaction.

Update and maintain client records in the database, ensuring accuracy and confidentiality.

Prepare reports on telecounseling activities, enrollment statistics, and client feedback for management review.

Ensure compliance with organizational policies, ethical guidelines, and regulatory requirements.

Participate in training sessions and workshops to enhance product knowledge, communication skills, and sales techniques.