Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
-
Cocktail Mixing & Bartending
-
Customer Service Excellence
-
Menu Knowledge & Upselling
-
Cash Handling & POS Systems
-
Hygiene & Safety Standards
-
Inventory Management
-
Communication & Interpersonal Skills
-
Problem-Solving & Conflict Resolution
-
Time Management & Multitasking
-
Responsible Alcohol Service
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
-
Communication Skills
-
Customer Service
-
Teamwork
-
Problem-Solving
-
Time Management
-
Attention to Detail
-
Adaptability
-
Stress Management
-
Sales Skills
-
Conflict Resolution
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.
-
Cocktail Mixing Techniques
-
Wine and Beverage Knowledge
-
Customer Service and Communication
-
Point of Sale (POS) Systems
-
Bar Hygiene and Safety
-
Inventory Management
-
Upselling and Suggestive Selling
-
Handling Cash and Transactions
-
Time Management and Organization
-
Conflict Resolution