Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
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Coffee Brewing Techniques
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Milk Steaming and Latte Art
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Customer Service and Communication
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Coffee Knowledge and Education
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Equipment Maintenance and Troubleshooting
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Point of Sale (POS) Systems
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Inventory Management
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Cleanliness and Hygiene
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Time Management and Efficiency
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Menu Knowledge and Customization
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
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Communication Skills
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Customer Service
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Attention to Detail
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Time Management
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Teamwork
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Problem-Solving
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Adaptability
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.
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Coffee Brewing Techniques
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Milk Steaming and Latte Art
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Coffee Bean Knowledge
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Equipment Maintenance and Troubleshooting
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Customer Service and Communication
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Hygiene and Food Safety
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Point of Sale (POS) Systems
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Menu Knowledge and Customization
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Time Management and Efficiency
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Inventory Management
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Coffee Grinding Techniques
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Knowledge of Coffee Syrups and Flavors