F&B Captain Career

Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.

Menu Knowledge

Order Taking and Processing

Customer Service

Table Management

Communication Skills

Problem-Solving

Team Coordination

Upselling and Cross-selling

Cash Handling

Hygiene and Safety Standards

Communication, teamwork, and critical thinking to ensure seamless project execution.

Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.

Task

95%

Supervise and coordinate F&B service staff to ensure smooth operations and customer satisfaction.

90%

Train new F&B staff on service standards, menu knowledge, and operational procedures.

85%

Manage customer orders, handle inquiries, and resolve complaints promptly and efficiently.

80%

Ensure compliance with hygiene and safety standards in food and beverage handling.

75%

Monitor inventory levels of beverages and supplies, and place orders as needed.

70%

Coordinate with the kitchen staff to ensure timely and accurate food delivery.

65%

Prepare and present bills to customers, process payments, and manage cash transactions.

60%

Maintain cleanliness and organization of the dining area and service stations.

55%

Assist in setting up for special events and functions, ensuring all details are in place.

50%

Provide recommendations to customers on food and beverage pairings.

Work Activities

Detailed Work Profile

Interests