Hostess Career Guide

Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.

Customer Service Excellence

Effective Communication

Table Management and Seating

Conflict Resolution

Multitasking and Time Management

Restaurant Software Proficiency

Professional Appearance and Etiquette

Stress Management

Teamwork and Collaboration

Communication, teamwork, and critical thinking to ensure seamless project execution.

Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.

Task

95%

Greet and welcome guests with warmth and professionalism, ensuring a positive first impression.

90%

Manage reservations efficiently, optimizing seating arrangements and minimizing wait times.

85%

Escort guests to their tables, providing menus and introducing the server.

80%

Handle guest inquiries and complaints with tact and efficiency, resolving issues promptly.

75%

Coordinate with servers and kitchen staff to ensure smooth and efficient service.

70%

Maintain a clean and organized reception area, creating a welcoming atmosphere.

65%

Answer phone calls and take messages, providing accurate information to callers.

60%

Assist with special events and promotions, ensuring seamless execution.

Work Activities

Detailed Work Profile

Interests