Greet and welcome guests with warmth and professionalism, ensuring a positive first impression.

Manage reservations efficiently, optimizing seating arrangements and minimizing wait times.

Escort guests to their tables, providing menus and introducing the server.

Handle guest inquiries and complaints with tact and efficiency, resolving issues promptly.

Coordinate with servers and kitchen staff to ensure smooth and efficient service.

Maintain a clean and organized reception area, creating a welcoming atmosphere.

Answer phone calls and take messages, providing accurate information to callers.

Assist with special events and promotions, ensuring seamless execution.

Warmly greet guests upon arrival, creating a positive first impression and setting the tone for their dining experience.

Efficiently manage the seating chart, optimizing table utilization and minimizing wait times for guests.

Accurately record and manage reservations, confirming details and accommodating special requests to ensure smooth service.

Present menus to guests, providing clear explanations of dishes and answering questions about ingredients or preparation methods.

Provide exceptional customer service by addressing guest concerns promptly and ensuring a pleasant dining experience.

Manage the waitlist effectively, providing accurate wait time estimates and keeping guests informed of their status.

Ensure tables are properly set and clean before seating guests, maintaining a high standard of hygiene and presentation.

Assist guests with special needs, such as providing high chairs or accommodating dietary restrictions, ensuring their comfort.

Communicate effectively with kitchen and serving staff to ensure smooth order flow and timely service.

Address and resolve guest complaints professionally, escalating issues to management when necessary to maintain satisfaction.

Promote restaurant specials and events to guests, encouraging them to try new dishes and return for future visits.

Handle cash transactions accurately, processing payments and providing correct change to guests.

Greeting and welcoming guests with a warm and friendly demeanor.

Escorting guests to their tables and providing menus.

Managing the seating chart to optimize restaurant flow.

Answering phone calls and taking reservations accurately.

Providing information about the menu and daily specials.

Addressing guest inquiries and resolving complaints promptly.

Coordinating with servers and kitchen staff to ensure smooth service.

Maintaining a clean and organized reception area.

Handling cash and processing payments efficiently.

Thanking guests as they leave and inviting them to return.

Assisting with special events and private parties.

Monitoring the waiting list and managing guest expectations.