Oversee and coordinate all dining room activities, ensuring smooth and efficient service for hotel guests.

Train, supervise, and mentor serving staff to maintain high standards of customer service and professionalism.

Manage guest reservations and seating arrangements to optimize dining room capacity and guest satisfaction.

Address and resolve guest complaints or concerns promptly and effectively, ensuring a positive dining experience.

Inspect dining areas regularly to ensure cleanliness, proper setup, and adherence to hygiene standards.

Collaborate with the kitchen staff to ensure timely and accurate order delivery, meeting guest expectations.

Monitor inventory levels of dining supplies and equipment, placing orders as needed to avoid shortages.

Enforce and maintain compliance with all health and safety regulations within the dining area.

Conduct regular staff meetings to communicate updates, address concerns, and reinforce service standards.

Prepare and present daily specials or promotions to guests, enhancing their dining experience.

Ensuring every guest has a memorable and positive dining experience, addressing concerns promptly.

Taking accurate food and beverage orders, communicating special requests to the kitchen.

Leading and coordinating with the serving staff to ensure smooth and efficient service.

Overseeing table setup, cleanliness, and readiness for guests, optimizing seating arrangements.

Possessing in-depth knowledge of the menu to answer guest questions and make recommendations.

Effectively resolving guest complaints and escalating issues to management when necessary.

Training new staff members on service standards, menu details, and operational procedures.

Monitoring and managing inventory levels of supplies, reporting shortages to the supervisor.

Handling cash and card transactions accurately, ensuring proper billing and payment procedures.

Managing shift schedules, breaks, and staff assignments to maintain optimal service levels.

Ensuring adherence to hygiene and sanitation standards in the dining area and service stations.

Oversee and coordinate daily restaurant operations, ensuring smooth service and customer satisfaction.

Train, supervise, and manage restaurant staff, including servers, bussers, and hosts.

Handle customer inquiries, complaints, and special requests promptly and professionally.

Maintain high standards of food and beverage quality, presentation, and hygiene.

Manage table reservations, seating arrangements, and optimize restaurant layout.

Monitor inventory levels, order supplies, and manage vendor relationships.

Ensure compliance with health and safety regulations, as well as company policies.

Implement and monitor service standards to enhance the dining experience.

Conduct regular staff meetings to communicate updates, address concerns, and provide training.

Prepare and manage staff schedules, ensuring adequate coverage during peak hours.

Handle cash management, including opening and closing procedures, and daily reconciliation.

Collaborate with the kitchen staff to ensure timely and accurate order preparation.

Develop and implement strategies to increase sales and improve profitability.

Evaluate customer feedback and implement improvements to enhance service quality.

Assist in planning and executing special events, promotions, and menu changes.