Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
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Restaurant Operations Management
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Customer Service Excellence
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Team Leadership and Training
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Menu Knowledge and Upselling
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Point of Sale (POS) Systems
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Inventory Management
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Conflict Resolution
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Food Safety and Hygiene
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Table Management and Seating
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Beverage Service and Mixology
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
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Leadership
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Communication
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Problem-Solving
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Customer Service
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Teamwork
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Time Management
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Stress Management
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Attention to Detail
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Adaptability
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Conflict Resolution
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.
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Food and Beverage Service Expertise
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Team Leadership and Supervision
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Customer Service and Guest Relations
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Communication and Interpersonal Skills
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Problem-Solving and Decision-Making
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Point of Sale (POS) Systems
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Inventory Management
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Hygiene and Safety Standards
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Upselling and Cross-selling Techniques
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Table Management Software
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Beverage Dispensing and Mixology