Hotel Ffff&b Sr Captian

Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.

Restaurant Operations Management

Customer Service Excellence

Team Leadership and Training

Menu Knowledge and Upselling

Point of Sale (POS) Systems

Inventory Management

Conflict Resolution

Food Safety and Hygiene

Table Management and Seating

Beverage Service and Mixology

Communication, teamwork, and critical thinking to ensure seamless project execution.

Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.

Task

95%

Oversee daily restaurant operations, ensuring smooth service and customer satisfaction.

92%

Train and supervise junior staff, providing guidance and support for their development.

90%

Manage customer complaints and resolve issues promptly to maintain service quality.

88%

Ensure compliance with health and safety regulations, maintaining a clean environment.

85%

Monitor inventory levels and order supplies to prevent shortages and minimize waste.

82%

Coordinate with the kitchen staff to ensure timely and accurate food preparation.

80%

Handle cash and payment transactions, ensuring accuracy and security.

78%

Implement and maintain service standards to enhance the dining experience.

75%

Assist in creating promotional events and marketing strategies to attract customers.

72%

Prepare daily and weekly reports on sales, expenses, and customer feedback.

Work Activities

Detailed Work Profile

Interests