Housekeeping and Room Attendant

Functional Skills

Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.

Cleaning and Sanitization Techniques

Room Preparation and Presentation

Laundry Operations

Customer Service and Communication

Time Management and Organization

Attention to Detail

Equipment Handling and Maintenance

Inventory Management

Safety and Security Procedures

Knowledge of Hotel Operations

Soft Skills

Communication, teamwork, and critical thinking to ensure seamless project execution.

Attention to Detail

Time Management

Physical Stamina

Communication Skills

Interpersonal Skills

Adaptability

Integrity

Problem-Solving

Teamwork

Technical Skills

Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.

Cleaning Techniques and Procedures

Laundry Operations

Room Preparation and Presentation

Customer Service and Communication

Time Management and Organization

Safety and Security Procedures

Equipment Operation and Maintenance

Knowledge of Cleaning Chemicals

Attention to Detail

Physical Stamina and Endurance

Duties and Responsiblities

Task

95%

Clean and sanitize rooms, bathrooms, and common areas to maintain hygiene standards.

92%

Change bed linens and replenish towels and toiletries for guest comfort.

90%

Vacuum, sweep, and mop floors to ensure a clean and inviting environment.

88%

Empty trash receptacles and dispose of waste properly following hotel guidelines.

85%

Report any maintenance issues or damages to the supervisor promptly.

82%

Restock guest room supplies such as coffee, tea, and stationery items.

80%

Organize and arrange furniture and amenities to create an appealing room presentation.

78%

Respond to guest requests and inquiries in a courteous and efficient manner.

75%

Maintain cleanliness of housekeeping equipment and storage areas.

72%

Follow safety procedures and use cleaning chemicals appropriately.

70%

Ensure all rooms are properly locked and secured after cleaning.

68%

Assist with laundry duties as needed, including washing, drying, and folding linens.

Work Activities

95%

Thoroughly clean and sanitize rooms, bathrooms, and common areas to maintain hygiene standards.

92%

Make beds neatly with fresh linens, ensuring a comfortable and inviting presentation for guests.

90%

Replenish guest supplies such as toiletries, towels, and amenities to ensure guest satisfaction.

88%

Dust furniture, fixtures, and polish surfaces to maintain a clean and presentable environment.

85%

Vacuum carpets and mop floors to remove dirt, debris, and maintain cleanliness.

82%

Empty trash receptacles and dispose of waste properly, adhering to hygiene and environmental standards.

80%

Report any maintenance issues or damages to the appropriate department for prompt repair.

78%

Respond to guest requests and inquiries promptly and courteously, ensuring guest satisfaction.

75%

Collect and sort soiled linens, and ensure proper handling and delivery to the laundry service.

72%

Handle lost and found items according to established procedures, ensuring proper documentation and storage.

70%

Maintain cleaning equipment in good working order, reporting any malfunctions or needed repairs.

68%

Monitor and manage inventory levels of cleaning supplies and amenities, placing orders as needed.

Detailed Work Profile

Interests