Hotel front desk agents are the first point of contact for guests, handling check-ins, check-outs, reservations, and inquiries. They provide excellent customer service, manage guest accounts, and ensure a smooth and pleasant stay. Strong communication and problem-solving skills are essential for this role.

• Key Responsibilities:
  • Guest check-in/check-out
  • Handling reservations
  • Answering inquiries and resolving complaints
  • Managing guest accounts
  • Providing information about hotel services and local attractions