Verify and reconcile all financial transactions posted during the night, ensuring accuracy and completeness for audit trails.

Prepare and distribute daily revenue reports to relevant departments, providing insights into overnight financial performance.

Handle guest check-ins and check-outs during the night, providing excellent customer service and resolving any issues.

Respond to guest inquiries and complaints promptly and professionally, ensuring guest satisfaction throughout the night.

Monitor security cameras and conduct regular property walks to ensure the safety and security of guests and the premises.

Prepare and set up the lobby and breakfast area for the morning, ensuring a welcoming environment for arriving guests.

Manage and balance the cash drawer, ensuring accurate handling of cash transactions and adherence to cash handling procedures.

Assist with laundry duties, including washing, drying, and folding linens, to maintain adequate stock levels.

Maintain a log of all incidents and unusual occurrences during the night, providing detailed documentation for management review.

Process reservations and cancellations accurately, updating the hotel's system and communicating changes to relevant staff.