Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
-
Customer Service Excellence
-
Menu Knowledge and Upselling
-
Order Management and Coordination
-
Table Management and Seating
-
Team Leadership and Supervision
-
Problem-Solving and Conflict Resolution
-
Point of Sale (POS) System Proficiency
-
Hygiene and Safety Standards
-
Communication and Interpersonal Skills
-
Time Management and Organization
-
Inventory Management Basics
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
-
Communication Skills
-
Customer Service
-
Leadership
-
Problem-Solving
-
Time Management
-
Teamwork
-
Stress Management
-
Attention to Detail
-
Conflict Resolution
-
Adaptability
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.
-
Restaurant Management Software Proficiency
-
Customer Relationship Management (CRM)
-
Menu Knowledge and Upselling
-
Conflict Resolution
-
Team Coordination
-
Point of Sale (POS) Systems
-
Basic Food Safety and Hygiene
-
Inventory Management
-
Table Management and Seating Arrangement
-
Wine and Beverage Knowledge