Restaurant Captain Career

Functional Skills

Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.

Customer Service Excellence

Menu Knowledge and Upselling

Order Management and Coordination

Table Management and Seating

Team Leadership and Supervision

Problem-Solving and Conflict Resolution

Point of Sale (POS) System Proficiency

Hygiene and Safety Standards

Communication and Interpersonal Skills

Time Management and Organization

Inventory Management Basics

Soft Skills

Communication, teamwork, and critical thinking to ensure seamless project execution.

Communication Skills

Customer Service

Leadership

Problem-Solving

Time Management

Teamwork

Stress Management

Attention to Detail

Conflict Resolution

Adaptability

Technical Skills

Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.

Duties and Responsiblities

Task

95%

Oversee and coordinate restaurant operations, ensuring smooth service and customer satisfaction.

90%

Train and supervise restaurant staff, including servers, bussers, and hosts, to maintain service standards.

85%

Manage customer interactions, addressing complaints and ensuring a positive dining experience.

80%

Handle reservations and seating arrangements to optimize restaurant capacity and flow.

75%

Monitor and maintain cleanliness and hygiene standards throughout the restaurant.

70%

Manage inventory and ordering of supplies to ensure adequate stock levels.

65%

Implement and enforce restaurant policies and procedures to ensure compliance.

60%

Coordinate with the kitchen staff to ensure timely and accurate food delivery.

55%

Handle cash and payment transactions, ensuring accuracy and security.

50%

Prepare and present daily reports on restaurant performance and operations.

Work Activities

Detailed Work Profile

Interests