Room Service Order Taker

Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.

Communication Skills

Menu Knowledge

Order Taking Accuracy

Customer Service

Problem-Solving

Multitasking

Point of Sale (POS) Systems

Upselling Techniques

Stress Management

Teamwork

Communication, teamwork, and critical thinking to ensure seamless project execution.

Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.

Task

95%

Accurately record and process guest orders for room service, ensuring clarity and completeness.

90%

Promptly answer room service calls, providing menu information and taking orders efficiently.

85%

Coordinate with kitchen staff to ensure timely preparation and delivery of orders.

80%

Verify order accuracy before dispatch, ensuring all items are included and meet quality standards.

75%

Handle guest inquiries and complaints regarding room service orders with professionalism and empathy.

70%

Process payments for room service orders accurately, handling cash and card transactions.

65%

Maintain cleanliness and organization of the room service order taking area.

60%

Communicate special requests or dietary restrictions to the kitchen staff effectively.

55%

Assist in preparing and packaging orders for delivery when needed.

50%

Monitor inventory levels of room service supplies and report shortages.

Work Activities

Detailed Work Profile

Interests