Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
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Customer Service Excellence
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Menu Knowledge and Upselling
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Order Taking and Management
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Table Setting and Maintenance
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Food and Beverage Service Techniques
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Point of Sale (POS) System Proficiency
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Teamwork and Coordination
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Conflict Resolution
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Hygiene and Safety Standards
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Time Management and Prioritization
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
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Customer Service Skills
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Communication Skills
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Interpersonal Skills
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Problem-Solving Skills
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Time Management
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Teamwork
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Attention to Detail
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Adaptability
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Stress Management
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Conflict Resolution
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.
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Food and Beverage Knowledge
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Order Taking and Processing
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Table Service Techniques
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Customer Service and Communication
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Hygiene and Sanitation
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Point of Sale (POS) Systems
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Teamwork and Collaboration
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Time Management and Organization
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Conflict Management