Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
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Airline Reservation Systems (GDS)
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Fare Calculation and Ticketing
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Customer Service and Communication
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Knowledge of Travel Regulations and Documentation
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Problem-Solving and Conflict Resolution
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Sales and Upselling
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Attention to Detail and Accuracy
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Multitasking and Time Management
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Geography and Destination Knowledge
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Computer Literacy and Typing Skills
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.