Issue tickets accurately using airline or railway reservation systems, ensuring correct fares and itineraries.

Provide excellent customer service by addressing inquiries, resolving complaints, and offering travel advice.

Manage booking changes, cancellations, and refunds efficiently, adhering to company policies.

Stay updated on travel regulations, visa requirements, and health advisories relevant to various destinations.

Promote and sell travel packages, tours, and ancillary services to maximize revenue.

Handle cash transactions and maintain accurate records of ticket sales and financial transactions.

Collaborate with airlines, hotels, and other travel partners to ensure smooth travel arrangements.

Assist passengers with seat assignments, baggage handling, and special requests.

Provide prompt and helpful assistance to passengers with inquiries, bookings, and travel arrangements.

Efficiently manage flight, train, or bus reservations using booking systems and software.

Issue tickets accurately and handle payment transactions, ensuring compliance with regulations.

Plan and customize travel itineraries based on customer preferences and budget.

Address and resolve passenger complaints, delays, or other travel-related issues effectively.

Provide up-to-date information on travel routes, schedules, and potential disruptions.

Promote travel packages, special offers, and loyalty programs to increase sales.

Manage and verify travel documents such as passports, visas, and other required paperwork.

Coordinate with airlines, hotels, and other service providers to ensure smooth travel experiences.

Generate reports on sales, customer feedback, and operational efficiency for management review.