Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
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Travel Planning & Itinerary Design
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Destination Knowledge
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Customer Service & Communication
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Sales & Negotiation
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Ticketing & Reservation Systems
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Problem-Solving & Crisis Management
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Financial Acumen & Budgeting
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Marketing & Promotion
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Legal & Ethical Compliance
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Technological Proficiency
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Cultural Sensitivity & Awareness
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
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Communication Skills
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Customer Service
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Sales and Negotiation
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Organizational Skills
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Problem-Solving Skills
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Cultural Sensitivity
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Adaptability and Flexibility
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Technical Proficiency
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Stress Management
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Interpersonal Skills
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.
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Global Distribution Systems (GDS)
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Customer Relationship Management (CRM) Software
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Online Booking Platforms
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Itinerary Planning Software
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Social Media Management Tools
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Microsoft Office Suite
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Geographic Knowledge
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Currency Exchange
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Travel Insurance
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Search Engine Optimization (SEO)