Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
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Sales and Customer Service
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Destination Knowledge
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Travel Planning and Itinerary Design
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Communication and Interpersonal Skills
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Problem-Solving and Crisis Management
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Ticketing and Reservation Systems
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Financial and Budgeting Skills
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Marketing and Promotion
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Geographic Knowledge
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Adaptability and Flexibility
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
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Communication Skills
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Customer Service
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Sales and Negotiation Skills
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Organizational Skills
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Problem-Solving Skills
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Interpersonal Skills
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Adaptability
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Cultural Sensitivity
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Stress Management
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Technical Proficiency
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.
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Global Distribution Systems (GDS)
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Customer Relationship Management (CRM) Software
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Online Booking Platforms
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Itinerary Planning Software
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Microsoft Office Suite
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Social Media Marketing
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Accounting Software
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Geographic Knowledge
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Communication Tools (e.g., Slack, Microsoft Teams)