Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
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Destination Knowledge
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Travel Planning & Itinerary Design
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Customer Service & Communication
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Sales & Negotiation
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Problem-Solving & Crisis Management
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Travel Technology Proficiency
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Budgeting and Financial Management
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Cultural Sensitivity & Awareness
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Risk Assessment & Safety Awareness
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Adaptability and Flexibility
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Networking and Relationship Building
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
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Communication Skills
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Customer Service
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Problem-Solving Skills
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Organizational Skills
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Interpersonal Skills
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Adaptability
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Sales and Negotiation Skills
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Cultural Awareness
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Stress Management
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.
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Global Distribution Systems (GDS)
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Customer Relationship Management (CRM)
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Online Booking Platforms
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Geographic Knowledge
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Tour Planning Software
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Social Media Marketing
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Travel Documentation and Visa Processing
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Communication and Interpersonal Skills
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Problem-Solving and Critical Thinking
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Financial Acumen