Diagnose and resolve hardware, software, and network issues for computer systems, ensuring minimal downtime for users.

Install, configure, and maintain computer hardware and software, including operating systems and applications.

Provide technical support to end-users via phone, email, or in-person, addressing their computer-related queries and problems.

Perform regular system maintenance, including updates, patches, and security checks, to ensure optimal performance and security.

Troubleshoot and repair computer hardware components, such as motherboards, hard drives, and memory modules.

Manage and maintain computer networks, including routers, switches, and firewalls, ensuring network stability and security.

Document all support activities, solutions, and configurations for future reference and knowledge sharing.

Train users on basic computer operations and software applications to improve their proficiency and reduce support requests.

Manage and maintain inventory of computer hardware and software licenses, ensuring compliance with licensing agreements.

Implement and maintain data backup and recovery procedures to protect against data loss and ensure business continuity.

Stay updated with the latest technology trends and advancements in computer hardware and software to provide informed support.

Collaborate with other IT professionals to resolve complex technical issues and implement new technologies.

Diagnose and resolve hardware, software, and network issues efficiently.

Perform regular maintenance and repairs on computer hardware components.

Install, configure, and update software applications and operating systems.

Set up and maintain network infrastructure, ensuring optimal performance.

Recover lost or corrupted data from storage devices and systems.

Implement security measures to protect computer systems from threats.

Provide technical assistance and support to end-users, addressing their issues.

Plan and execute hardware and software upgrades to improve system performance.

Manage and track computer hardware and software inventory effectively.

Create and maintain documentation for system configurations and procedures.