Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
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Hardware Repair and Maintenance
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Operating System Installation and Configuration
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Networking Fundamentals
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Troubleshooting and Problem-Solving
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Software Installation and Support
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Data Backup and Recovery
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Cybersecurity Awareness
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Customer Service and Communication
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Remote Support Tools
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Scripting and Automation
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
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Problem-Solving
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Communication Skills
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Customer Service
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Technical Proficiency
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Time Management
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Adaptability
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Teamwork
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Attention to Detail
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Analytical Thinking
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Stress Management
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.
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Hardware Repair and Maintenance
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Operating System Installation and Configuration
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Networking Fundamentals
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Data Recovery and Backup
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Cybersecurity Basics
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Customer Service and Communication
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Scripting and Automation