Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
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Customer Communication
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Problem-Solving
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Technical Proficiency
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Customer Relationship Management (CRM)
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Remote Support Tools
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Time Management
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Adaptability
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Documentation and Reporting
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Networking Knowledge
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Operating Systems Knowledge
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.