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Desktop Engineer

Overview, Education, Careers Types, Skills, Career Path, Resources

Desktop Engineers maintain computer systems, troubleshoot issues, and ensure smooth IT operations. They provide technical support and manage hardware/software for organizations.

Average Salary

₹3,50,000

Growth

medium

Satisfaction

medium

Home/Careers/information technology and computer science/desktop engineer
Functional Skills

Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.

    -
    Operating System Knowledge
    -
    Hardware Troubleshooting
    -
    Network Configuration
    -
    Software Installation and Configuration
    -
    Active Directory Management
    -
    Virtualization Technologies
    -
    Scripting and Automation
    -
    Security Best Practices
    -
    Remote Support Tools
    -
    Backup and Recovery
    -
    Cloud Services
    -
    IT Support Ticketing Systems
Soft Skills

Communication, teamwork, and critical thinking to ensure seamless project execution.

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    Problem-Solving
    -
    Communication
    -
    Technical Proficiency
    -
    Time Management
    -
    Adaptability
    -
    Customer Service
    -
    Teamwork
    -
    Analytical Skills
    -
    Attention to Detail
    -
    Stress Management
Technical Skills

Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.

    -
    Operating Systems
    -
    Hardware Troubleshooting
    -
    Networking Fundamentals
    -
    Software Installation and Configuration
    -
    Active Directory
    -
    Scripting and Automation
    -
    Remote Desktop Support
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    Endpoint Security
    -
    Cloud Computing
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    ITIL Framework
Duties and Responsiblities

Task

95%

Troubleshoot and resolve hardware, software, and network issues for desktop users, ensuring minimal downtime.

92%

Install, configure, and maintain desktop operating systems (Windows, macOS, Linux) and applications.

90%

Manage and administer user accounts, permissions, and access rights within Active Directory or similar systems.

88%

Provide technical support and guidance to end-users, both remotely and on-site, addressing their IT-related queries.

85%

Implement and maintain security measures, including antivirus software, firewalls, and patch management, to protect desktop systems.

82%

Monitor and maintain desktop hardware and software inventory, ensuring accurate records and compliance with licensing agreements.

80%

Perform regular system backups and data recovery operations to prevent data loss and ensure business continuity.

78%

Develop and maintain documentation for desktop support procedures, troubleshooting guides, and knowledge base articles.

75%

Collaborate with other IT teams to implement new technologies and improve overall IT infrastructure.

72%

Manage and deploy software updates and patches to desktop systems using tools like SCCM or WSUS.

70%

Configure and support peripheral devices such as printers, scanners, and other office equipment.

68%

Assist in the procurement and deployment of new desktop hardware and software, ensuring compatibility and performance.

Work Activities

95%

Diagnose and resolve hardware, software, and network issues promptly to minimize downtime.

92%

Install, configure, and update desktop software applications and operating systems.

90%

Perform routine hardware maintenance, including cleaning, repairs, and component replacements.

88%

Configure and maintain network connectivity for desktop systems, ensuring seamless access.

85%

Provide technical support and assistance to end-users, addressing their desktop-related issues.

82%

Implement and maintain security measures to protect desktop systems from threats and vulnerabilities.

80%

Manage and track desktop hardware and software inventory, ensuring accurate records.

78%

Create and maintain documentation for desktop configurations, procedures, and troubleshooting steps.

75%

Provide remote technical support to users, resolving issues efficiently and effectively.

72%

Create and deploy system images for rapid desktop deployment and recovery.

70%

Enforce organizational policies and standards on desktop systems to maintain compliance.

Detailed Work Profile

Interests