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Escalation Engineer

Overview, Education, Careers Types, Skills, Career Path, Resources

Escalation Engineers resolve complex technical issues, ensuring customer satisfaction. They need strong problem-solving & communication skills to handle critical situations.

Average Salary

₹6,00,000

Growth

medium

Satisfaction

medium

Career Paths
Software Developer
Senior Software Engineer
Sr. Software Programmer
Software Engineer
Top Recruiters

Top Companies hiring software engineers in india below is the list of companies hiring software engineers with lowest and highest package offered -

Company NameAverage Salary
college logoInfosys5L - 8L
college logoWipro4L - 8L
college logoTCS4L - 9L
college logoHCL Technologies4L - 7L
college logoAccenture5L - 9L
college logoCognizant5L - 8L
Jobs and Salaries

Technical Support Engineer thumbnail

Technical Support Engineer

Technical Support Engineers provide assistance to customers experiencing technical issues with products or services. They troubleshoot problems, offer solutions, and escalate complex issues to higher-level support teams. Strong problem-solving and communication skills are essential.

  • Key Skills: Troubleshooting, customer service, communication, technical proficiency, problem-solving.
  • Responsibilities:
    • Diagnosing and resolving technical issues.
    • Providing timely and accurate feedback to customers.
    • Documenting technical knowledge in the form of notes and manuals.

Average Base Pay 4,50,000 per year

battery

3,00,000

Fresher

battery

6,00,000

Medium

battery

9,00,000

Senior