Fault Management Engineer

Functional Skills

Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.

Network Troubleshooting

Fault Isolation Techniques

Incident Management

Network Monitoring Tools

Root Cause Analysis (RCA)

Configuration Management

Scripting and Automation

Security Protocols and Technologies

Communication Skills

Knowledge of Network Hardware

Cloud Networking

Soft Skills

Communication, teamwork, and critical thinking to ensure seamless project execution.

Problem-Solving

Communication

Time Management

Adaptability

Teamwork

Stress Management

Analytical Skills

Decision Making

Technical Skills

Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.

Duties and Responsiblities

Task

95%

Proactively monitor network performance and identify potential faults using network management systems.

92%

Respond to network alerts and alarms, performing initial triage and troubleshooting to diagnose the root cause.

90%

Isolate and resolve network faults, escalating complex issues to senior engineers or vendors as needed.

88%

Implement and maintain fault management tools and systems, ensuring their optimal performance and availability.

85%

Document all fault management activities, including troubleshooting steps, resolutions, and escalations.

82%

Collaborate with other teams, such as network engineering and operations, to resolve network issues and improve overall network performance.

80%

Perform root cause analysis of network faults to identify and prevent future occurrences.

78%

Develop and maintain fault management procedures and documentation.

75%

Participate in on-call rotation to provide 24/7 support for network faults.

72%

Monitor and analyze network traffic patterns to identify potential security threats or performance bottlenecks.

70%

Generate reports on network fault trends and performance metrics.

Work Activities

Detailed Work Profile

Interests