Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
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Technical Troubleshooting
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Customer Communication
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Operating Systems Knowledge
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Networking Fundamentals
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Cloud Computing Concepts
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Scripting and Automation
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Database Management
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Remote Support Tools
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Security Awareness
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ITIL Framework Knowledge
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Virtualization Technologies
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Monitoring and Alerting
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.