Elicit, analyze, and document business, functional, and technical requirements for IT projects, ensuring alignment with strategic goals.

Create detailed business analysis reports, outlining problems, opportunities, and solutions for IT-related business challenges.

Develop and maintain process documentation to accurately represent application functionality.

Collaborate with stakeholders to define project scope, objectives, and deliverables, supporting IT project management efforts.

Conduct user acceptance testing (UAT) to ensure IT solutions meet business requirements and quality standards.

Facilitate communication between IT teams and business units to ensure clear understanding of project requirements and progress.

Identify and manage risks, assumptions, and constraints related to IT projects, proposing mitigation strategies.

Support the implementation of IT solutions by providing training and documentation to end-users.

Monitor and evaluate the performance of IT systems, identifying areas for improvement and optimization.

Assist in the development of IT project plans, including timelines, budgets, and resource allocation.