IT Field Engineer Career

Functional Skills

Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.

Troubleshooting and Problem-Solving

Hardware and Software Installation & Configuration

Networking Fundamentals

Customer Service and Communication

System Administration

Cybersecurity Awareness

Remote Support Tools

Documentation and Reporting

Cloud Computing Basics

Scripting and Automation

Soft Skills

Communication, teamwork, and critical thinking to ensure seamless project execution.

Communication Skills

Problem-Solving

Time Management

Adaptability

Customer Service

Teamwork and Collaboration

Stress Management

Attention to Detail

Technical Proficiency

Technical Skills

Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.

Operating Systems

Networking Fundamentals

Hardware Troubleshooting

Virtualization Technologies

Cloud Computing

Scripting and Automation

Cybersecurity Basics

Remote Support Tools

Active Directory

Backup and Recovery

Mobile Device Management (MDM)

Customer Service

Duties and Responsiblities

Task

95%

Troubleshoot and resolve complex IT infrastructure issues, ensuring minimal downtime for critical systems.

92%

Install, configure, and maintain IT hardware and software systems, adhering to industry best practices.

90%

Provide technical support and training to end-users, addressing their IT-related queries and concerns promptly.

88%

Monitor system performance and security, proactively identifying and addressing potential vulnerabilities.

85%

Manage and maintain network infrastructure, ensuring optimal connectivity and security for all users.

82%

Implement and manage data backup and recovery procedures, safeguarding critical business information.

80%

Collaborate with other IT professionals to implement new technologies and improve existing systems.

78%

Document IT infrastructure and procedures, creating comprehensive guides for future reference.

75%

Manage IT assets and inventory, ensuring accurate tracking and efficient utilization of resources.

72%

Conduct regular system audits to ensure compliance with industry standards and regulations.

Work Activities

95%

Configure and maintain network infrastructure, ensuring seamless connectivity for all users.

92%

Diagnose and resolve hardware, software, and network issues promptly to minimize downtime.

90%

Provide on-site and remote technical assistance to end-users, addressing their IT-related queries.

88%

Perform regular maintenance and repairs on computer hardware, servers, and peripherals.

85%

Install, configure, and update software applications on user devices and servers.

82%

Implement and maintain security measures to protect systems and data from threats.

80%

Manage and monitor server performance, ensuring optimal uptime and reliability.

78%

Perform regular data backups and ensure data recovery procedures are in place.

75%

Maintain an accurate inventory of IT equipment and software licenses.

72%

Create and maintain documentation for IT systems, procedures, and troubleshooting steps.

70%

Coordinate with IT vendors for hardware repairs, software support, and procurement.

68%

Conduct training sessions for end-users on new software and IT procedures.

Detailed Work Profile

Interests