Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
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Troubleshooting and Problem-Solving
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Hardware and Software Installation & Configuration
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Networking Fundamentals
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Customer Service and Communication
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System Administration
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Cybersecurity Awareness
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Remote Support Tools
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Documentation and Reporting
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Cloud Computing Basics
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Scripting and Automation
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.