Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
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Technical Troubleshooting
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Operating Systems Knowledge
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Network Support
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Hardware Maintenance
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Remote Support Tools
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Help Desk Ticketing Systems
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Active Directory Management
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IT Security Protocols
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Customer Service Skills
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Documentation and Reporting
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Time Management
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Problem Solving
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.